Archive for October 2009

1-to-1, Stakeholders, and Stew

First, I want to thank Scott for invit­ing me to the 1 to 1 Schools blog; hon­ored to be part of this!

I’m work­ing with a few col­leagues to help a school plan­ning 1 to 1 — and also think­ing about school stake­hold­ers.  These stake­hold­ers include board mem­bers, par­ents, stu­dents, teach­ers, admin­is­tra­tors, tax­pay­ers, and com­mu­nity mem­bers. How do you ensure that you have rep­re­sen­ta­tion and buy-in from these con­stituents when you are con­sid­er­ing some­thing with the far-reaching impact and poten­tial of 1 to 1?  In my book, an umbrella “Vision Com­mit­tee” is described.  The source of this approach is a num­ber of suc­cess­ful ini­tia­tives includ­ing the State of Maine’s pro­gram lead by vision­ary Bette Man­ches­ter

Assem­bling a Vision Committee/Team com­bines art and sci­ence, left and right brain, yin and yang, dream­ers and doers. It requires a mix of inter­ests and agen­das along with adher­ence to over­all goals. You don’t want to leave out any con­stituent groups  – but you want to be sure every­one knows and buys in to the team’s pur­pose. Stake­hold­ers have to feel they are con­tribut­ing and being heard, and the team has to form, storm, norm and per­form. Given the proper ingre­di­ents, this team can pro­duce the most aro­matic and deli­cious stew. But with­out a chef stir­ring and sim­mer­ing cor­rectly, a stew can stick along the way and even turn into some­thing unpalat­able. The School Leader who empow­ers and helps bal­ance the Vision Com­mit­tee will be the Iron Chef for 1 to 1.

Vision for the Future of Schools

In my last series of posts, I attempted to really ana­lyze the change process using Kotter’s eight stage process.  Some of the best advice that I could give to any school that is look­ing at becom­ing a one to one school is to get out and tour a school that already has it in place.  Talk to teach­ers, par­ents, stu­dents, board mem­bers, and admin­is­tra­tors in those schools. 

I have embed­ded a video that may be of some help as you develop your new vision of edu­ca­tion for your school.  The video Learn­ing to Change-Changing to Learn has var­i­ous edu­ca­tors talk­ing about their visions for the future of edu­ca­tion. It is worth tak­ing a look at!

Anchoring New Approaches in the Culture

Any­one that has tried to change a cul­ture knows how dif­fi­cult that can be.  Sus­tain­ing change can be just as chal­leng­ing as mak­ing the ini­tial change.  As a teacher, I was part of var­i­ous ini­tia­tives aimed at chang­ing the way things were done.  Many of those ini­tia­tives started off great, and there were vis­i­ble changes.  How­ever, as time passed, there was a total loss of fidelity and even­tu­ally the ini­tia­tive was for­got­ten alto­gether.  What would often times hap­pen over time though was the ini­tia­tives would be for­got­ten, and teach­ers would move back to their com­fort zone.  In other words, it was “busi­ness as usual”. 

The chal­lenge fac­ing schools that move to one on one is that they must develop a cul­ture that is much dif­fer­ent than what has typ­i­cally been done in schools.  In most tra­di­tional schools, the teacher is seen as the holder and dis­penser of knowl­edge.  The suc­cess­ful one to one teach­ers have changed that role.  They serve as facil­i­ta­tors of knowl­edge, and they focus on higher level think­ing skills.

Suc­cess­ful imple­men­ta­tion of such a large scale change in schools is not easy.  Once the change has been made though, edu­ca­tional lead­ers need to be sure that the cul­ture is also chang­ing.  With­out a new cul­ture, hav­ing a lap­top for every stu­dent will fall well short of the end­less pos­si­bil­i­ties that exist with that technology. 

Consolidating Gains and Producing More Change

Short-term wins are essen­tial to keep momen­tum going, but the cel­e­bra­tion of those wins can be lethal if urgency is lost.”-Kot­ter

My high school foot­ball coach drilled this  phi­los­o­phy into his play­ers for years with two sim­ple ques­tions.  At the con­clu­sion of every game, we would gather in the locker room for the tra­di­tional post game speech.  Our coach, in a rather ani­mated tone, would first ask us, “are you happy”?  For­tu­nately, we were able to answer (or scream) yes on most occa­sions because we had won the game.  He would then ask us if we were sat­is­fied.  Our response was always a resound­ing no. 

The mes­sage was very clear to all of us.  It was fine to be happy with a vic­tory, but one vic­tory was never our end goal. 

Edu­ca­tion for the most part is made up of good peo­ple who gen­uinely care about one another and the stu­dents with whom they work.  Those same traits can lead to the col­lapse of a change effort.  Once schools have imple­mented major change, it is nat­ural to be pleased when they have made some progress.

Unfor­tu­nately, that hap­pi­ness can turn into sat­is­fac­tion which is all but cer­tain to turn into the end of the change effort.  Once schools become sat­is­fied, they don’t see the need to make any more changes.  Like any orga­ni­za­tion that becomes com­pla­cent, schools will then begin mov­ing back into their com­fort­able state of being, which is the sta­tus quo.   

In edu­ca­tion as in life, you never stay the same.  You only improve or get worse every day!

Generate Short-Term Wins

Gen­er­at­ing short-term wins is a pretty straight for­ward part of Kotter’s eight stage process, but yet it is often over­looked.  I can say that as a prin­ci­pal, teacher, and coach, this step is some­thing that I often over­looked.  As a big pic­ture thinker, I failed to rec­og­nize all of the short-term wins that were all around me.  Unfor­tu­nately, fail­ing to rec­og­nize short term wins can have dread­ful results on your long term goal. 

Kot­ter lists three char­ac­ter­is­tics of short-term wins.

1)  It’s vis­i­ble; large num­bers of peo­ple can see for them­selves whether the result is real or just hype.

2)  It’s unam­bigu­ous; there can be lit­tle argu­ment over the call.

3)  It’s clearly related to the change effort.

Com­mu­ni­cate these wins to edu­ca­tional stake­hold­ers so that every­one can see that there is progress being made.  By com­mu­ni­cat­ing and rec­og­niz­ing those wins, you will be much more likely to keep every­one on board for the long haul.

Empowering Broad-Based Action

In chap­ter one of Lead­ing Change in Your School, Dou­glas Reeves writes about obsta­cles that at times get in the way of change.  The chap­ter is appro­pri­ately titled, “Pull the Weeds Before You Plant the Flow­ers.”  Reeves talks about remov­ing some of the bar­ri­ers that may get in the way of change.  One way to go about remov­ing those bar­ri­ers is to take a close look at all of the ini­tia­tives that a school has imple­mented.  Reeves encour­ages schools to list all of the ini­tia­tives and pro­grams that have started in the past five years.  He then tells schools to make another list of all of the ini­tia­tives and pro­grams that have been dis­con­tin­ued in the past five years.  I’m sure all of you can guess which list is longer for most schools! 

Reeves-“Educators are drown­ing under the weight of ini­tia­tive fatigue-attempting to use the same amount of time, money, and emo­tional energy to accom­plish more and more objectives.”

In Lead­ing Change, Kot­ter also focuses on the obsta­cles that get in the way of change.  Those obsta­cles are struc­tures, skills, sys­tems, and super­vi­sors.  All of us at one time or another have encoun­tered those obsta­cles.  Some of us have prob­a­bly even been one of those obsta­cles to change!

So how do we empower peo­ple to effect change? 

Kot­ter lists 5 key components

    –Com­mu­ni­cate a sen­si­ble vision to employees

    –Make struc­tures com­pat­i­ble with the vision

    –Pro­vide the train­ing employ­ees need

    –Align infor­ma­tion and per­son­nel sys­tems to the vision

    –Con­front super­vi­sors who under­cut needed change

From con­ver­sa­tions that I have had with one to one lead­ers, one of those com­po­nents jumps out to me as being extremely impor­tant.  Pro­vid­ing the train­ing that employ­ees need has been a huge invest­ment that has paid enor­mous div­i­dends in the roll out of the one to one ini­tia­tive.  It has eased stress, but more impor­tantly it has given teach­ers the basic tools they need to be an effec­tive edu­ca­tor in an edu­ca­tional land­scape that looks much different.

In order to have sus­tained broad-based change, remov­ing bar­ri­ers is a very impor­tant start­ing point!

Communicating the Change Vision

Once a pow­er­ful clear vision has been estab­lished, it is impor­tant that the vision is shared with as many stake­hold­ers as pos­si­ble.  The guid­ing coali­tion should develop a strate­gic plan to com­mu­ni­cate that message.

McREL’s bal­anced lead­er­ship frame­work states that there are two types of change that orga­ni­za­tions go through.  First order change is con­sis­tent with cur­rent val­ues, beliefs, and prac­tices.  They can be car­ried out with exist­ing knowl­edge and skills.  Sec­ond order change on the other hand is char­ac­ter­ized by the fol­low­ing elements.

    –A break with the past

    –Con­flicts with pre­vail­ing norms, beliefs, and behaviors

    –Imple­mented by stakeholders

    –Complex

    –Requires new knowl­edge and skills

Mak­ing the move to become a one to one school is obvi­ously a sec­ond order change.  With sec­ond order change, the McREL research found lead­er­ship fac­tors that neg­a­tively cor­re­lated with change.  Com­mu­ni­ca­tion is num­ber two on that list which means that lack of com­mu­ni­ca­tion can have a very neg­a­tive impact on change.

From per­sonal expe­ri­ences, I can say that the McREL research is right on tar­get.  When­ever I have been around large changes, peo­ple are always talk­ing about com­mu­ni­ca­tion.  Quite fre­quently those con­ver­sa­tions are by a stake­holder group that is upset that they didn’t have enough information.

I would strongly encour­age lead­ers to be sure to actively be part of this stage of the change process.  If there are crit­i­cisms and ques­tions about your change ini­tia­tive, it is impor­tant that you can answer them.  It is also impor­tant to know what is being said by others.

Com­mu­ni­cate, com­mu­ni­cate, and com­mu­ni­cate some more!

Develop a Vision and Strategy

Kot­ter defines vision as “a pic­ture of the future with some implicit or explicit com­men­tary on why peo­ple should strive to cre­ate that future.”  In edu­ca­tion, it is quite com­mon to throw around mis­sion and/or vision state­ments.  Those state­ments can be found posted all over most build­ings, but yet they are some­what mean­ing­less to many.  Because most vision state­ments for schools are nearly iden­ti­cal, they become pretty mean­ing­less.  A vision state­ment of “do good” would be just as effec­tive as many cur­rent vision statements.

Jim Collins lists three basic ele­ments that make up an organization’s vision.

1) An organization’s fun­da­men­tal rea­son for exis­tence
(often called its mis­sion or purpose).

(2) Its time­less unchang­ing core values.

(3) Huge and audacious—but
ulti­mately achievable—aspirations for its own future.

Kot­ters says that “If you can­not describe your vision to some­one in five min­utes and get their inter­est, you have more work to do in this phase of a trans­for­ma­tion process.”  That state­ment res­onates strongly with me because your guid­ing coali­tion will be respon­si­ble for com­mu­ni­cat­ing the vision to stake­hold­ers.  With­out a strong vision state­ment, it will make the com­mu­ni­ca­tion process very difficult.

I absolutely love that vision state­ment that the state of Maine has made.  It reads that “Maine stu­dents will be the most tech­no­log­i­cally lit­er­ate in the world.”  This state­ment is crys­tal clear, and it truly com­mu­ni­cates one of the pur­poses of edu­ca­tion in Maine.  In 2002 Maine put out an infor­ma­tional let­ter to schools stat­ing the things that were required on each school’s tech­nol­ogy plan.  One of the cri­te­ria was a vision state­ment.  The expec­ta­tions for the vision state­ment is listed here. 

Vision  - Estab­lish a vision state­ment link­ing
the tools of tech­nol­ogy with areas such as cur­ricu­lum con­tent, instruc­tional
prac­tices, pro­fes­sional devel­op­ment strate­gies, and enhanced services.

Maine’s require­ment is a good guide for schools.  The guide is very appeal­ing to me because it ties the tools of tech­nol­ogy to learn­ing.  It doesn’t just focus on tech­nol­ogy for the sake of technology.

I must warn you that as you craft your vision state­ment, there are lots and lots of poor mod­els out there.  Don’t be one of the schools that cre­ate a bor­ing blan­ket state­ment with no meaning! 

 

Create a Guiding Coalition

Cre­at­ing a guid­ing coali­tion to work with through­out the devel­op­ment and then imple­men­ta­tion of the one to one plan is crit­i­cal in sus­tain­ing long term suc­cess as a school.  One of the most impor­tant parts of devel­op­ing that coali­tion cen­ters around the selec­tion of the group.  Like any com­mit­tee in edu­ca­tion, it is impor­tant to decide who the stake­hold­ers are that you need on board.  With a move as big as putting lap­tops in the hands of every stu­dent, all stake­holder groups should be rep­re­sented on the guid­ing coali­tion.  That includes teach­ers, admin­is­tra­tors, par­ents, stu­dents, board mem­bers, and busi­ness representatives.

One com­ment that I have heard from one to one admin­is­tra­tors is that they wish they would have involved stu­dents more in the entire process.  These admin­is­tra­tors shared that because they didn’t involve stu­dents in the entire process, and stu­dents hadn’t gone out and toured a one to one school, stu­dents were some­what appre­hen­sive about the move to one to one.  They were a lit­tle unsure what the move would mean for them.  If you can get stu­dents deeply involved in the process, they will pro­mote the ini­tia­tive with par­ents, grand­par­ents, friends, and other com­mu­nity members.

In addi­tion to find­ing the right peo­ple, cre­at­ing trust and devel­op­ing a com­mon goal are the two addi­tional com­po­nents Kot­ter lists for devel­op­ing a suc­cess­ful guid­ing coali­tion.  There is no sin­gle recipe for cre­at­ing trust with a guid­ing coali­tion, but being trans­par­ent is a key to build­ing that trust.  Another way to build trust is to be cer­tain that com­mit­tees truly are deci­sion mak­ing bod­ies that con­tribute to the process.

The final com­po­nent of cre­at­ing guid­ing coali­tions is devel­op­ing a com­mon goal.  The devel­op­ment of a goal that will stay with the school through­out the entire change process is very impor­tant.  When things get tough, hav­ing estab­lished a com­mon goal will help your orga­ni­za­tion focus on what is important.  

Establish a Sense of Urgency

In order to suc­cess­fully lead a change effort focused on becom­ing a one to one school, lead­ers must cre­ate a sense of urgency.  Unless edu­ca­tional stake­hold­ers believe that the sta­tus quo is unac­cept­able, it will be ter­ri­bly dif­fi­cult to make a major change within the school.  Com­pla­cency is one of the biggest chal­lenges to those who attempt to lead change.  Many peo­ple involved in edu­ca­tion believe that their school is doing just fine, and the prob­lems with Amer­i­can edu­ca­tion belong to other schools and/or other states.

So how do you cre­ate a sense of urgency?  

The first step is to cre­ate a mes­sage that focuses on the need for change.  Each school may be a bit unique in why there is a need to become a one to one school, but here are some pos­si­ble rea­sons.  I have also listed resources for each.

    –The world is chang­ing!  Jobs that we are prepar­ing stu­dents for are much dif­fer­ent than 10, 20, or 30 years ago.  We are not teach­ing stu­dents the skills that they will need for many of those jobs. (The Global Achieve­ment Gap, Did You Know? 4.0, and Did You Know 2.0)

    –Many stu­dents are not engaged with edu­ca­tion today.  (High School Sur­vey of Stu­dent Engage­ment, What is Hap­pen­ing in This Class sur­vey (WIHIC), and the Instruc­tional Prac­tices Inven­tory,

    –Stu­dent achieve­ment in the United States is slip­ping when com­pared to schools from around the world. (National Assess­ment of Edu­ca­tional Progress (NAEP) and National Cen­ter for Edu­ca­tion  Sta­tis­tics)

       

Once a mes­sage for change has been cre­ated, edu­ca­tional lead­ers must deliver that mes­sage to any­one who will lis­ten.  Par­ents, stu­dents, teach­ers, busi­nesses, school boards, and com­mu­ni­ties all need to hear the message. 

This first step of cre­at­ing urgency is extremely impor­tant in order to develop a sus­tain­able change effort.  A mes­sage must be devel­oped that clearly artic­u­lates the rea­sons for change, and that mes­sage must be deliv­ered any­time there is an audi­ence that will listen.